“I didn’t know what to do about my health issues. I found that this team was just who I was looking for. They are friendly, professional, and they really care.”
It is with pleasure that we write this reference in support of the fabulous care that residents receive at Abbeylawn on the third floor. It is so wonderful to see the change in our mother since she moved in. Not only is she receiving outstanding physical care, but she is consistently happy and upbeat.
The warmth of the staff has been palpable from the start, and our mom clearly feels valued and well cared for. Even in Covid times, she remains full of stories and excitement when we speak with her. She has also been inspired to exercise.
We have also been impressed with the protocols put in place at Abbeylawn Manor to keep their residents safe. It has offered us peace of mind in trying times. We know she is receiving the same level of care a family member would want to give, with the added insight and expertise to meet all of her needs. She was living with us for 27 years. We hated the idea of putting her into a home, yet we have not had one moment of regret in choosing Abbeylawn. It is a special place.
My parents live at Abbeylawn and our experience has been nothing short of spectacular, from the first encounter to the continued compassionate care given by all members of the Abbeylawn staff.
Both my parents had been diagnosed with dementia, my dad being particularly hard hit, and needed the kind of specialized care that is available at Abbeylawn.
The director of care and the manager of the memory care unit have been so extremely helpful and caring and the wonderful staff on the memory care unit pay close attention to my parents’ needs with a shining example of compassion, enhanced by a wonderful sense of humour.
In short, our experience at Abbeylawn exudes a sense of family. From the moment you arrive to the moment you leave, it will be abundantly clear that your relative’s care is in the hands of family.